Secure payment

100% Confidential Browsing (SSL Certificate)

Have you noticed the closed padlock and the "https" prefix in your browser's address bar? That is our SSL (Secure Socket Layer) security certificate. It guarantees that all information you enter on our site (account creation, delivery address, order history) is fully encrypted. Your data is unreadable by third parties, ensuring complete discretion at all times.

Double Protection for Your Purchases (3D Secure Payment)

To protect you against any attempt at fraud, your credit card payments are secured by the 3D Secure authentication protocol (Verified by Visa, MasterCard SecureCode). When you check out, a final validation will be requested directly by your bank (usually via a notification on your banking app or an SMS code). This guarantees that you are the only person able to authorise the transaction.

Zero Banking Data Stored

Your banking details simply transit in an ultra-secure manner to the servers of our financial partners. At no point does the Mesdessous.fr team store, retain or have any access whatsoever to your card numbers.

By credit card with the SOGECOMMERCE solution:

Sogecommerce is the online payment solution offered by Société Générale

By credit card:
CB, e-Carte Bleue, Maestro, Mastercard, Visa, Visa Electron, Amex, V PAY

Ordering from your smartphone or prefer speed? Pay your basket instantly, securely and without typing your card numbers, thanks to:

Apple Pay
Google Pay

By PayPal via PayPal:

PayPal is the world's leading trusted third party for online payments. If you have a PayPal account, you no longer need to get out your credit card. Simply log in with your email address and password to validate your lingerie purchase in a flash, while benefiting from PayPal purchase protection.

With your PayPal account, you can now opt for payment in 4 instalments, with no additional charges.

How does it work? When paying for your basket on Mesdessous.fr, select PayPal. Once logged in to your secure interface, simply choose the "Pay in 4" option.

The advantages: Your order is validated and prepared by us immediately! You pay the first instalment on the day of purchase, then the remaining three are automatically debited in subsequent months. It's simple, flexible for your budget, and we cover all charges.

Payment in 3 or 4 instalments with ALMA:

Alma's credit service is offered for settling purchases and executing payment, provided that the person purchasing the goods or service through Alma (the "Buyer") accepts the instalment payment or deferred payment contract.

Fees may be charged by Alma.

Any refusal by Alma to grant the instalment or deferred payment may result in the purchase contract for the goods or service (the "GTC") lapsing, unless the Buyer agrees to pay the full purchase amount upfront.

In the event of termination of the GTC, the instalment or deferred payment contract will be automatically terminated.

In the event of withdrawal from the instalment or deferred payment solution used for your payment, the GTC will be automatically terminated, unless you pay the full amount of your purchase through Alma. If the product has already been dispatched to you, you will need to return it within the maximum deadline set out in these GTC.

For any complaint, please visit the Alma website: https://help.almapay.com/

For any questions related to creating your Alma account, please contact Alma at: compliance@getalma.eu.

Payment by bank or postal cheque:

This option is limited to French bank cheques only, for a maximum amount of €120 including taxes.

The Customer validates their delivery and billing address, the product(s) and the total price including all taxes. They then finalise their order by clicking the "Confirm" button and send a bank or postal cheque for the order amount by post.

The cheque, made payable to SARL ESPRIT GRENADINE, must include the order number on the back (found in the confirmation email) and must reach us within 3 working days of the order being validated at the following address:

SARL ESPRIT GRENADINE
14, rue Gustave Eiffel
91230 Montgeron
FRANCE

After this deadline, mesdessous.fr reserves the right to cancel your order without notice. Upon receipt of your cheque, we carry out a check via the Chèque Service system of Crédit Agricole and if the cheque is validated, your order is dispatched. The products remain the property of mesdessous.fr until full payment of their price.

Your purchases are in safe hands

At Mesdessous.fr, every transaction is protected by the same security technologies used by the leading French banks. You can complete your order with complete peace of mind.

A question about your payment? Our team is available at serviceclients@mesdessous.fr — response within 24 business hours.